A stairlift is a life-changing addition to your home, offering renewed independence, safety for people with mobility challenges, and an improved quality of life. By providing a secure and comfortable way to navigate stairs, it allows individuals to access all levels of their home with confidence. However, the process of getting a stairlift installed might seem complex.

At Hudson Pharmacy & Surgical, we want to make sure you feel informed and comfortable from start to finish. We believe in providing clear, straightforward information to help you understand every part of the journey. This guide will walk you through what to expect during a stairlift installation, from the first conversation to ongoing support so that you feel prepared and reassured.

In-Home Consultation To Assess Your Needs

The first step in any stairlift installation is a comprehensive in-home consultation. During this visit, one of our trained experts will meet with you to understand your specific mobility needs and personal preferences.

We take the time to listen to your concerns and answer any questions you may have. This assessment allows us to recommend the best possible solution for your home and lifestyle, ensuring the final product meets your expectations. It’s a crucial step to guarantee your complete satisfaction and safety.

Precise Measurements for a Custom Fit

Our team will take precise and detailed measurements of your stairs to make sure your new stairlift fits your staircase perfectly. We measure the length, width, and any curves or angles with great care. This data is essential for creating a customized rail that is specifically for your home.

A custom-fit rail ensures a smooth, stable, and secure ride every time you use the stairlift. Our commitment to accuracy at this stage prevents issues down the line and guarantees optimal performance.

Guidance on Selecting the Right Stairlift

You can expect our team to guide you through the different types of stairlifts available. We will help you choose the model that best suits your home’s layout and your personal requirements.

We offer straight stairlifts for simple, linear staircases, curved stairlifts for stairs with turns or landings, and outdoor models designed to withstand the elements. We will also explain the various features and options available, such as seat types, control mechanisms, and safety features, so you can make a fully informed decision.

A person sits in a stairlift as the lift takes them up the flight of steps. They're wearing black pants and a floral blouse.

Conveniently Coordinated Installation Date

Once you have selected your stairlift and the custom rail is ready, we will work with you to schedule a convenient installation date and time. We understand that your time is valuable, so we strive to find an appointment that fits seamlessly into your schedule.

Our team communicates clearly to confirm the date and provides you with an estimated timeframe for the installation. Our goal is to make the process as smooth and nondisruptive as possible for you and your family.

Clear Instructions on How To Prepare Your Home

We will provide you with simple instructions on how to prepare your home to help the installation process go as efficiently as possible. This typically involves ensuring the staircase is clear of any objects, such as picture frames, plants, or other decorations.

Keeping the area around the top and bottom of the stairs clear also helps our technicians work safely and effectively. These small preparations ensure our team can begin their work immediately upon arrival and complete the installation without any delays.

Professional and Efficient Installation

On installation day, you can expect our professional installation team to arrive on time and ready to work. Our highly trained technicians will install your stairlift with precision and care.

They begin by fitting the custom rail directly to your stair treads, not the wall, which minimizes impact on your home’s structure. The team works efficiently to mount the chair and connect all necessary components, following strict safety protocols throughout the entire process to guarantee secure and reliable installation.

Thorough Testing and Safety Checks

After the physical installation is complete, you can expect our technicians to conduct thorough testing to ensure everything is working correctly. They will perform a series of comprehensive safety checks, verifying that all features, including the seatbelt, sensors, and controls, are functioning as they should.

This meticulous testing phase is important to guarantee the stairlift is completely safe and ready for you to use. We do not consider the job finished until we are confident in the system’s reliability.

Detailed Training on How To Operate Your Stairlift

Once we confirm the stairlift works perfectly, you can expect our installation team to provide you with detailed, hands-on training. We will show you how to operate the stairlift, use the controls, fold the seat and footrest, and understand all its safety features.

We encourage you to ask questions and will stay until you feel completely comfortable and confident using your new equipment. Our goal is for you to be able to use your stairlift independently and safely from the very first day.

The top of a staircase with a chair at the bottom. The chair attaches to the stairlift along the wall side of the steps.

Reliable Post-Installation Support and Maintenance

Our commitment to you does not end after the installation. You can expect ongoing support from our dedicated team. We are always available to answer any questions you may have after the installation.

Moreover, we offer maintenance services to keep your stairlift in excellent condition for years to come. Should you ever encounter any issues, our team is available for expert stairlift repairs. This reliable post-installation support provides peace of mind, knowing that help is always just a phone call away.

Hudson Pharmacy & Surgical: Your Partner in Home Mobility

Installing a stairlift is a significant step toward greater freedom and safety in your home. From the initial consultation to the final training and beyond, our team at Hudson Pharmacy & Surgical provides a supportive and professional experience. We handle every detail with care to make sure your new stairlift exceeds your expectations.

If you are ready to reclaim full access to your home and improve your quality of life, we are here to help. Contact Hudson Pharmacy & Surgical to schedule your free in-home consultation and learn more about our stairlift solutions.